Frequently Asked Questions

  1. How do I contact the Faculty?
    Our mailing address and contact details are:

    The Faculty of English
    9 West Road,
    Cambridge CB3 9DP
    Enquiries: +44 (0)1223 335070
    Graduate Enquiries: +44 (0)1223 335076
    Fax: +44 (0)1223 335075

  2. I cannot access information for current graduates, current undergraduates or information for academic staff. How can I get to this information?

    These areas of the Faculty web site are protected by Raven, so you should be able to access them using your Raven user ID and password. If you are still having trouble, please email the faculty's computer officer from your Cambridge email account to request help.

  3. I would like to learn the English Language or learn to teach English. Can the Faculty assist me?

    For enquiries about learning English as a foreign language see the University of Cambridge ESOL Examinations or see the University's page about English Language Schools.

  4. I have a question you haven't answered in this FAQ, how to I get the answers I need?

    We are happy to help with any other questions you may have. Please send email to: and we will do our best to assist you!